Loan Service Representative

September 12, 2022

Department:                          Loan Operations

Branch Location:                  Sewell, NJ

Reporting to:                         Vice President of Loan Administration                                                                     

 Job Summary:

Parke bank has an immediate opening for a Loan Serving Representative. Loan Servicing experience preferred.  Administrative skills and knowledge to perform a variation of Loan Serving duties, is required. Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Job Skills:

  • Familiarly with Residential and Commercial Loan documentation, 2 years of previous experience preferred
  • Knowledge of Collateral Insurance requirements preferred
  • Mortgage Lien / UCC-1 filings experience preferred
  • Proficiency in PC spreadsheets and word processing
  • Exceptional organizational skills prepare files
  • Highly organized with the ability to prioritize multi-task
  • Must be a team player
  • Ability to work independently

Job Duties:

  • Responsible to answer incoming calls and emails to Loan Administration and respond to customer inquiries
  • Responsible to double check Loan Booking information on loan masters once they loan is booked
  • Prepare and organize Commercial and Residential loan files
  • Scanning and index of all loan approvals (TSR’s)
  • Process Change of Address forms, Copies of loan Statement request, and miscellaneous administrative changes
  • Assist with Mortgage Satisfactions
  • Retrieve required files for the department as needed
  • Open mail, research loan account numbers for Insurance Loan Documents
  • Responsible for Error resolution of Loan Payments
  • Prepare and process Loan payoff’s
  • Retrieve required files for the department as needed
  • Collect and scan loan documents as required
  • Help in the Loan department as needed
  • Performs all other Loan Servicing duties as assigned by Management as related to the Bank and its functions
  • Review and process Insurance declaration pages and documentation, and update system accordingly
  • Enter Insurance information on accounts / loans
  • Review and process Real Estate Tax verifications, enter information into core system for tracking

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